Delivery Options Overview

At Johnny Mukhwas, we make sure your favorite snacks and mouth fresheners reach you with ease. Here’s how our delivery process works:

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Mukhwas

1. Introduction

Thank you for shopping with Johnny Mukhwas. We strive to ensure that you are completely satisfied with your purchase. This Return and Refund Policy outlines the circumstances under which you can return products and request a refund.

2. Eligibility for Returns

You may return products and request a refund only under the following conditions:

  • Expired Products: If you receive a product that is past its expiration date, you are eligible for a return and refund.
  • Incorrect Delivery: If you receive a product that is not what you ordered (e.g., wrong item or incorrect quantity), you may return the product and request a refund.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at contact@johnnymukhwas.com or call us at +91 95888 52384 within 3 days of receiving your order. Please provide your order number and details of the product you wish to return.
  2. Return Authorization: Once your return request is reviewed and approved, we will provide you with a return authorization and instructions on how to return the product.
  3. Packaging: Please securely package the item in its original packaging, including all tags and labels.
  4. Return Shipment: Ship the item to the address provided in the return authorization.

4. Refund Process

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
  • Refunds will be issued to the original payment method used for the purchase.
  • You will receive a confirmation email once your refund has been processed.

5. Non-Returnable Items

Unfortunately, we cannot accept returns or issue refunds for products that do not fall under the conditions stated above, such as:

  • Products that have been opened or used.
  • Products that are returned outside the specified return window.

6. Shipping Costs

  • If you are returning a product due to an error on our part (expired or incorrect product), we will cover the return shipping costs.
  • If the return is not due to an error on our part, you may be responsible for the return shipping costs.

7. Changes to This Policy

We may update this Return and Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Return and Refund Policy or need assistance with a return, please contact us at:

Business Address: Asha Kiran Products, 1006 Gulabbari, KOTA, Rajasthan - 324 006
Email: contact@johnnymukhwas.com
Phone: +91 95888 52384

FAQs

What is Mukhwas?
Mukhwas is a traditional Indian mouth freshener, often enjoyed after meals. At Johnny Mukhwas, we offer a wide variety of mukhwas blends, from sweet and tangy to aromatic and refreshing. It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Do you deliver across India?
es, we deliver our premium mukhwas and other products all across India. Orders are typically delivered within 5–7 business days. For urgent requirements, please contact us for assistance.
Do you offer free delivery?
Yes, we provide free delivery on every order, no matter the order size or location. It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Do you accept bulk or custom orders?
Yes, we cater to bulk and custom orders. Please contact us directly for more information.
Can I track my order?
Yes, you can track your order using the tracking link provided in your order confirmation email. It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.